Check Your Memos

Application

Be wary of the message you are sending in your memos. For example...

TO:	All Employees
SUBJECT:	Employee Parking
Effective immediately, all employees shall use only the parking spaces allocated to employees at the rear fence line of the shopping center. Violators will be subject to disciplinary action.
The Management

If you were one of the employees...

• How would you feel if you had parked in the allocated area since Day One?
• How would you feel if you walked to work or used public transportation?
• Do you think all the violators will comply with this demand?
• If you were a violator, would this motivate you to be happy in your workplace?
• How many violators do you think were working under this management?
• Don't the vehicles have license plates?

A simple illustration to check your widely distributed memos

• Check your salutation, "TO."
• Check your distribution (bulletin board versus single copies.)
• Check for any harsh arbitrariness in your wording.

Stories

Stories from members will add great value to these maxims

Please post your story by emailing it to max@unclemaxsays.com.

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Outcomes

• Fewer dumb memos or false accusations.
• Change from threats to motivation in your communications.

Related Topics

• Communication Model
• Mean What You Say

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