Put yourself in the combatants shoes. Imagine you are a writer for David Letterman, list the top TEN questions your combatant would not want to hear.
Rehearse the timing for asking. Sometimes rapid fire is effective. Other times you may want to pause so you can hear your combatant swallow his/her tongue.
Here's a starter list.
The bigger they are the harder they fall.
I was being treated badly by a large multi-national conglomerate that was not handling a series of mergers very well.
As usual, the havoc this company was causing many of their customers was offset with an advertising campaign trying to convince the public how clearly they were treating their customers.
I had, only, to walk down the street of my small community to hear others tell me of the problems they were having with this company. I was suffering significant financial damage as a result of this company's problems. The runaround I was getting justified a little mischievous fun and drastic measures.
A list of embarrassing questions, based upon documented facts, was put in a letter to the President. Included were some phrases he used in his letter to shareholders which was posted on the internet. The letter was sent by Double Registered post. A copy of the letter was sent by fax to advise that it was on its way. Our fax machine was set to send the document each half hour for the next few days. Although, it was addressed to the President it was sent to every top executive and board member for whom we could find fax number.
We refused to discuss the matter with the President's secretary and the smooth-talking trouble shooter who kept calling. Each of those calls prompted another letter to the President stating how his avoidance was causing me to become more infuriated. (He thought I was infuriated when, in fact, I was becoming more mischievous.)
My problem was resolved very soon and quite satisfactorily. Some of my acquaintances didn't fair too well, though.
I firmly believe such a campaign must be preceded by exhaustive attempts to resolve the matter through normal channels. The damage caused should be severe. Avoid involving third parties to solve your problem. You must be stymied or rebuffed by the responsible parties on several occasions before "going for the jugular."
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